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Glossary

What is Udhaaro?

Udhaaro is the Nepali term for selling on credit and for the balance a customer still owes. In the books it is accounts receivable, tracked per customer with an ageing view so that overdue amounts can be chased rather than forgotten.

A shopkeeper points to a payment QR code at his shop front, his family beside him.

Udhaaro is how a great deal of trade in Nepal works. It is also where small businesses lose money without noticing. A sale on credit looks like income on the day it happens, but it is not cash until the customer pays.

Three things keep it under control. First, keep a ledger for each customer, so the balance is a clear number and not an argument. Second, apply each receipt against the invoices it settles, instead of entering it as a loose credit with no invoice attached. Then the balance is correct. Third, use an ageing view that groups dues by how long they have been outstanding, so the oldest get chased first.

Also decide who may sell on credit, and up to what limit. The owner should make that decision, not the counter staff.

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