Glossary
What is Credit note?
A credit note is the document issued to reduce what a customer owes, for a return, an overcharge or a discount agreed after the sale. It reverses part or all of an earlier invoice and adjusts the VAT charged, without editing the original document.
A credit note exists because an issued invoice is a fact. The sale happened, the number was used, and the tax was charged. When a customer returns goods, or was overcharged, or is given a discount after the event, the right response is a new document rather than a change to the old one.
The credit note refers to the original invoice. Because of that link, both the sale and the adjustment stay visible. The sales register still adds up, and the counterparty schedule (Annex 13) comes out right.
It also matters for compliance. Under the Electronic Billing Procedure 2074, data once entered cannot be deleted, and an issued invoice cannot be quietly edited. The credit note is the permitted way to make the correction.
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