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Glossary

What is Online store?

An online store is your own website where customers browse products and place orders, as distinct from selling through a social media page. Linked to billing and inventory, orders and stock can update without being entered by hand.

A woman with a tablet checks online orders in a room of packed parcels.

An online store is a website you control where a customer finds a product, sees its price and whether it is in stock, and places an order without messaging you first. A social media page can bring people in, but the order still arrives as a chat that somebody has to read, price and record.

How it works in practice

A cosmetics shop in Lalitpur receives an order at ten at night. On a connected store the customer picks the shade and chooses cash on delivery. The order arrives with the item, quantity, address and total already filled in. By morning the stock figure has already dropped, so the last unit is not also sold at the counter. The order is waiting to be packed, and nobody has to type it in. That link between the store and your records is e-commerce sync.

What to check before you choose

  • Whether products, prices and stock come from your billing system or have to be typed a second time.
  • How your customers will pay. Cash on delivery and pay at pickup are still what most shoppers in Nepal expect.
  • Whether the store works on a phone over a weak connection, since that is where most shoppers are.
  • Who arranges delivery. Many store builders stop at the order, and you still have to find the rider.
  • What your own web address costs compared with the free shop address.
  • Whether you can export your catalogue and orders if you ever leave.

When it is not worth it

If you sell a few made-to-order pieces where every sale is a conversation, a social page may be enough. A store does not bring in buyers by itself. If nobody shares links and answers questions, it gets few orders. And if counter stock is not recorded properly, a connected store shows the wrong numbers online. Selling in both places from one stock is omnichannel, and it only works once the counter records are kept properly.

With Kuver Books you get a free connected online store included with every plan; custom domain is a paid add-on. The online store page shows how products, stock and orders move between the store and your books.

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