Settings and profile
Profile information and changing your password
Where your username, email, contact number and role are shown, how to change your password, what the three fields require and what happens after the change.
Updated 20 September 2026
Profile Information shows the details of the account you are logged in with. It is also where you change your own password. The profile menu at the top of the screen is covered under Open your profile menu.
Your account details
- Go to the bottom of the left navigation panel.
- Click Settings and Profile.
- Click Profile Information in the left panel.
The right panel shows your username, the email address on the account, your contact number and your role. The role decides which modules, records and actions you can use. If you need more access, ask the person who manages your account. Do not use someone else’s login.
Change your password
Your password is never shown on screen. Change it if you think someone else knows it, on a regular schedule, or whenever you want a new one.
- On Profile Information, click Change Password.
- Enter your current password.
- Enter the new password.
- Enter it again under Confirm New Password.
- Click Change Password.
All three fields are required, and the two new-password fields must match exactly. Reset clears the three fields without closing the window.
After the change
The new password works straight away. Depending on your session settings, you may be asked to log in again. Choose a strong password that you do not use anywhere else. Give each person their own account. If people share a login, the audit trail cannot show who did each action.
If you have forgotten your current password and cannot log in, an administrator can reset it from User roles and permissions.